#Email parser for sharepoint install#
#Email parser for sharepoint code#

Whether youвЂ™re buying, selling, or working as a real estate professional, one way to organize all that data is by creating an always-updated spreadsheet full of the latest property listings.ДЄll you need to set this up is a Zillow account, a Gmail account, and cloudHQвЂ™s free Chrome extension: Export Emails to Excel, CSV, or Google Sheets.ДЇirst, youвЂ™ll need to install the Export Emails to Excel, CSV, or Google Sheets Chrome extension from the Chrome Web store. ThatвЂ™s where a Zillow spreadsheet can help. But sometimes that information is difficult to keep track of, especially in a busy real estate market. Zillow provides a tremendous amount of real estate information. get each signature and check email body for those valuesДЇor (var sig = 0 sig < signaturePropsToGet.A Zillow spreadsheet will help you track and compare new real estate listings in your area. QuickLogger('Master list of properties: ' + signaturePropsToGet) Var signaturePropsToGet = gs.getProperty('').split(',') get master property containing names of other properties to check Var customSource = 'xyz Signature Removal' logging flag, custom source definition, and log wrapper function NOTE: the request for this solution applied to the вЂњUpdate Incident (BP)вЂќ inbound action and may need to be adapted to a different inbound action based on your ServiceNow organizational processes.

A custom logging wrapper function to ensure it is parsing the appropriate data.

A collection of child system properties containing the phrases to look for.

A master system property containing a comma-separated list of вЂњchildвЂќ system properties containing the phrases to parse out of email replies.

We leveraged the вЂњUpdate Incident (BP)вЂќ inbound action as part of this, given that the requirement pertained to the incident module.

#Email parser for sharepoint code#

Inbound action updated with custom code to retrieve the master system property and loop through child system properties.To combat this, we implemented a solution that acts as a вЂњchain of eventsвЂќ looking for specific messages of text to remove from the email reply.

In fact, some of the back-and-forth email communication would last long enough where truncation would occur due to marketing links and other erroneous text. One of our customers operating within the legal sector of the market required an automation that would parse out legal footer messages that they did not want brought to the ticket activity.

NOTE: This solution can also be adapted to other inbound actions targeting other tables. After reading this blog, you will have discovered a solution that is constantly watching for specific phrases and parsed out of the email body before the data is updated onto the ticket. But for situations like the above where there are different data patterns, we ensure our custom solutions scale and are dynamic enough to adapt if the underlying organizational structure changes. This typically allows for smoother upgrades, easier management overall, and peace of mind. This poses a challenge for companies that have various existing systems each configured differently when they ultimately should leverage a common service to use a standard email signature.Д¬oncurrency always recommends leveraging out-of-box ServiceNow technologies whenever possible. What happens when your organization continues to mature by organizational function that suddenly has various requirements for email parsing? The reply separator system property will work for a single repeatable value, but now the requirement changed, and you now must watch for multiple values. This feature is commonly recommended by ServiceNow given its simplicity and how it ties into the native platform capabilities. This typically is the ideal solution for organizations that are smaller in size and have a repeatable process in place that can support this functionality. If you have worked with ServiceNow before, then chances are you are familiar with the out-of-box system property that can discard any text below a specific message in a reply body (_separators). Challenges with Existing Platform Capabilities